Important Notice – Non receipt of emails

We are witnessing an increase in the number of our emails being trapped by spam filters. This issue seems to be especially true of Yahoo (inc BT Internet) and Hotmail.

If you have recently contacted ProserveUK or signed up for an account and have not received any correspondence or acknowledgement it is possible the email has been blocked.

If this is the case, we would advise you to check the spam folder of your email account – this is not necessarily the spam filter of your email application, you may need to login to the web based email client and check the spam folder online.

To prevent future emails being classified as spam it will be necessary to add proserveuk.com to your list of allowed recipients.

It is important to ensure that you can receive emails from ProserveUK, otherwise, important reminders may be missed for renewals.

Customer Service Team

ProserveUK